FAQ
Strategic Procurement FAQ
The minimum order quantity (MOQ) for standard catalog products is 30 units per item. For fully customized OEM designs, the MOQ is typically 50–100 units. Mixed-model orders for container shipments are supported.
The standard payment terms are a 30% deposit upfront, with the remaining 70% balance due prior to shipment. The production lead time is typically 30–45 days following receipt of the deposit and confirmation of the fabric. Payment via an at-sight Letter of Credit is accepted for orders exceeding $50,000.
Yes. Before mass production, we can send a complete set containing all materials—including fabric, foam, and wood finish samples—to your company via courier for your approval. The sample fee is refundable if you proceed to place a bulk order.
Each product undergoes ten inspections: frame stress testing, foam density verification, fabric abrasion checks, stitching inspections, and a 100% visual inspection prior to shipment. The defect rate is below 0.5%.
We have long-standing freight partners who can assist in delivering your goods to your warehouse on a CIF or DDP basis. We will provide complete export documentation.
Yes. You simply need to send us the fabric, and we will handle the fire-retardant treatment, cutting, and upholstery production. Before production begins, we test the customer-supplied fabric for abrasion resistance (meeting a minimum of 40,000 cycles on the Martindale test), color fastness, and pilling resistance.