Shijiazhuang Zema Furniture company logo

Privacy Policy

Shijiazhuang Zema Furniture Co., Ltd. (“we”, “us”) manufactures and supplies compressed sofas and upholstered headboard cushions. This policy explains what personal information we collect through this website, why we collect it, and what rights you have. We keep it deliberately short and specific.

1. What information we collect

We only collect the information you choose to give us. When you submit our enquiry form, we receive:

  • Your name
  • Your email address
  • Your phone or mobile number
  • Your message, including any product, quantity or delivery details you include

We also receive standard technical information that your browser sends automatically when you visit any website, such as your IP address and browser type. This is recorded in our server logs and is used only for website security and troubleshooting.

We do not use analytics, advertising or tracking cookies on this website. We do not build profiles of visitors and we do not track you across other websites.

2. Why we collect it and what we do with it

We use your information only to:

  • Reply to your enquiry
  • Prepare quotations and product recommendations
  • Discuss samples, specifications, orders, production and shipping
  • Maintain our business records relating to your enquiry or order

We do not sell, rent or trade your personal information to anyone. We do not send marketing newsletters unless you specifically ask to receive them.

3. Who we share it with

We do not share your information with third parties, except in these limited cases:

  • Service providers who help us operate this website, such as our web hosting provider and our email provider. They process data on our behalf and are not permitted to use it for their own purposes.
  • Logistics partners or shipping agents, but only where necessary to arrange delivery of an order you have placed.
  • Where we are legally required to disclose information.

If you contact us through WhatsApp, your message is handled by WhatsApp under their own privacy policy. We do not control that platform.

4. How long we keep it

We keep enquiry information for as long as needed to respond and to maintain our business records. If we do not proceed to an order, we will delete your details on request. If we do proceed to an order, we keep the relevant records for as long as required for accounting and legal purposes.

5. Your rights

You have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct anything inaccurate
  • Ask us to delete your information
  • Ask us to stop using your information for a particular purpose

To exercise any of these rights, email us at susansao0718@gmail.com. We will respond as soon as reasonably possible.

If you are in the European Union or the United Kingdom, you also have the right to complain to your local data protection authority. We would appreciate the chance to resolve your concern first.

6. Security

This website is served over HTTPS, so information you submit through the enquiry form is encrypted in transit. Access to submitted information is limited to our own staff who need it to respond to you.

7. Changes to this policy

If we change how we handle personal information, we will update this page and revise the “Last updated” date above.

8. Contact us

Shijiazhuang Zema Furniture Co., Ltd.

Shijiazhuang City, Hebei Province, China

Email: susansao0718@gmail.com

WhatsApp: +86 135 8216 0253